{"id":3173,"date":"2024-07-31T12:03:29","date_gmt":"2024-07-31T18:03:29","guid":{"rendered":"http:\/\/66aa64bfd6c4b7ccd3f9dd6b"},"modified":"2025-04-13T10:07:47","modified_gmt":"2025-04-13T16:07:47","slug":"the-power-of-language-connecting-or-creating-conflict","status":"publish","type":"post","link":"https:\/\/jeddywellness.com\/blog\/the-power-of-language-connecting-or-creating-conflict\/","title":{"rendered":"The Power of Language: Connecting or Creating Conflict?"},"content":{"rendered":"<p><strong>The Workplace Wellness Collective: Workplace Leadership Hour Episode 2<\/strong><\/p>\n<p style=\"text-align: justify;\">The Workplace Wellness Collective presents the second episode of the <strong>Workplace Leadership Hour: The Power of Language: Connecting or Creating Conflict?<\/strong> Co-Hosts, Michele Thomson, Felipe Cofi\u00f1o, and Sumana Jeddy explore Leadership Impact, Conflict Resolution, Building Trust, and Inspiring your Team. Additionally, they discuss the importance of various communication styles and the crucial role it plays in connecting with others to provide a supportive workplace environment.<\/p>\n<hr \/>\n<figure><img decoding=\"async\" src=\"https:\/\/jeddywellness.com\/wp-content\/uploads\/2024\/11\/1_file.png\" alt=\"Sumana Jeddy\" \/><\/figure>\n<p style=\"text-align: justify;\"><strong><a href=\"https:\/\/www.linkedin.com\/in\/sumana-jeddy\/\">Sumana Jeddy<\/a><\/strong><\/p>\n<p style=\"text-align: justify;\">Founder and CEO, Jeddy Wellness<\/p>\n<p><strong> Key Insights: <\/strong><\/p>\n<ul>\n<li style=\"list-style-type: none;\">\n<ul>\n<li><strong>Be Open to Learning and Preferred Communication Styles<\/strong>\n<p>Recognize that everyone has a preferred communication style that suits their personality and preferences. This can be implemented through active listening and flexibility.<\/p>\n<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<ul>\n<li style=\"list-style-type: none;\">\n<ul>\n<li><strong>Implement an Open Door Policy<\/strong>\n<p>An open door policy encourages transparency, accessibility, and open communication within the workplace. Encourage open discussions on various topics\u2014tasks, safety concerns, or relationship-building\u2014using language that is clear, respectful, and inclusive.<\/p>\n<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<ul>\n<li style=\"list-style-type: none;\">\n<ul>\n<li><strong>Supporting Employees and Social Connections<\/strong>\n<p>Ensure that employees feel supported and valued by the organization. <strong>Create Connections:<\/strong>\u00a0Encourage social connections among team members through team-building activities, informal gatherings, or collaborative projects.<\/p>\n<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<ul>\n<li style=\"list-style-type: none;\">\n<ul>\n<li><strong>The Power of Caring Language:\u00a0Emotional Impact<\/strong>\n<p>Recognize the emotional impact of language in the workplace. Create a culture where employees hear and feel that their colleagues and leaders genuinely care about their well-being and success. Cultivate a positive organizational culture where mutual respect, empathy, and supportive communication are integral to daily interactions.<\/p>\n<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<p><strong> Research Highlights: Different Types of Workplace Communications<\/strong><\/p>\n<p><u><em><a href=\"https:\/\/www.sciencedirect.com\/science\/article\/abs\/pii\/S0022437518301051\" target=\"_blank\" rel=\"noreferrer noopener\">Communication in the workplace:<\/a><\/em><\/u><em> Defining the conversations of supervisors Sharon Newnam, Natassia Goode. (2019).<\/em><\/p>\n<p id=\"viewer-g7s2f2992\" dir=\"\"><strong>Task-Related Communication<\/strong><strong>: <\/strong><\/p>\n<ul>\n<li dir=\"auto\" aria-level=\"1\">\n<p id=\"viewer-v80q722832\" dir=\"\"><strong>Focus and Nature:<\/strong>\u00a0Task-related communication is primarily focused on operational and job-specific information.<\/p>\n<\/li>\n<li dir=\"auto\" aria-level=\"1\">\n<p id=\"viewer-2ylgu22836\" dir=\"\"><strong>Mediums:<\/strong>\u00a0Common methods include team chats, emails, and standardized language or protocols.<\/p>\n<\/li>\n<li dir=\"auto\" aria-level=\"1\">\n<p id=\"viewer-2jhcl22840\" dir=\"\"><strong>Purpose:<\/strong>\u00a0The goal is to ensure that team members understand their roles, responsibilities, and targets.<\/p>\n<\/li>\n<li dir=\"auto\" aria-level=\"1\">\n<p id=\"viewer-95uu822844\" dir=\"\"><strong>Proficiency Communication Guidance:<\/strong> Supervisors use task-related communication to guide employees on the necessary skills and knowledge to perform their jobs effectively.\u00a0<strong>Example:<\/strong>\u00a0<em>\u201cLet\u2019s consolidate all the reports into a single document by the end of day so we can streamline the review process.\u201dRecognize generational needs and unique preferences.<\/em>&#8221; <\/p>\n<\/li>\n<\/ul>\n<p><strong>Relationship-Building Conversations:<\/strong><\/p>\n<ul>\n<li dir=\"auto\" aria-level=\"1\">\n<p id=\"viewer-b9peg31965\" dir=\"\"><strong>Wellness Check-Ins:<\/strong>\u00a0These conversations are aimed at assessing employees&#8217; well-being and demonstrating genuine concern for their personal and professional lives. They help build trust between supervisors and employees.<\/p>\n<\/li>\n<li dir=\"auto\" aria-level=\"1\">\n<p id=\"viewer-9ga9l31969\" dir=\"\"><strong>Support and Engagement:<\/strong>\u00a0Providing support to employees involves offering guidance, encouragement, and recognition.<\/p>\n<\/li>\n<li dir=\"auto\" aria-level=\"1\">\n<p id=\"viewer-e4ivw31973\" dir=\"\"><strong>Team Building:<\/strong>\u00a0Team-building activities are designed to enhance social connections and improve team cohesion. These activities foster a sense of belonging and collaboration among team members.<\/p>\n<\/li>\n<li dir=\"auto\" aria-level=\"1\">\n<p id=\"viewer-9djyv31977\" dir=\"\"><strong>Open Door Policy:<\/strong>\u00a0Implementing an open door policy means creating an environment where employees feel comfortable approaching their supervisors with concerns, suggestions, or feedback. This policy should be actively practiced and supported by the leadership to be effective.<\/p>\n<\/li>\n<li dir=\"auto\" aria-level=\"1\">\n<p id=\"viewer-4fafz31981\" dir=\"\"><strong>Example:<\/strong>\u00a0<em>\u201cI noticed you\u2019ve been doing a fantastic job on the recent project. Let\u2019s grab a coffee and chat about how things are going.<\/em>\u201d<\/p>\n<\/li>\n<\/ul>\n<p id=\"viewer-dvmgr1644\" dir=\"\"><strong>Safety-Related Conversations<\/strong>:<\/p>\n<ul>\n<li dir=\"auto\" aria-level=\"1\">\n<p id=\"viewer-zifvo33535\" dir=\"\"><strong>Types:<\/strong>\u00a0These conversations include safety briefings, training sessions, and safety audits. They are designed to promote a culture of safety and ensure compliance with safety regulations. These can also include psychological safety conversations to promote mental health in the workplace.<\/p>\n<\/li>\n<li dir=\"auto\" aria-level=\"1\">\n<p id=\"viewer-w223v34562\" dir=\"\"><strong>Objective:<\/strong>\u00a0The primary aim is to create a safe work environment and prevent accidents or injuries. Leadership styles that focus on the health and well-being of employees improve the impact of safety practices and positively shape workers&#8217; views on safety culture.<\/p>\n<\/li>\n<li dir=\"auto\" aria-level=\"1\">\n<p id=\"viewer-hcfea34566\" dir=\"\"><strong>Conflict Management:<\/strong>\u00a0Safety-related communications often involve less conflict compared to other types of conversations.<\/p>\n<\/li>\n<li dir=\"auto\" aria-level=\"1\">\n<p id=\"viewer-ao7vi34570\" dir=\"\"><strong>Compliance:<\/strong>\u00a0Ensuring that employees understand what is expected of them in terms of safety practices and what actions they need to take to adhere to safety standards. Additionally, employees should be aware of Employee Assistance Programs and overall accessibility to mental health services provided by their employer.<\/p>\n<\/li>\n<li dir=\"auto\" aria-level=\"1\">\n<p id=\"viewer-etffp34574\" dir=\"\"><strong>Example:<\/strong>\u00a0\u201c<em>Remember to check the emergency exits at the start of your shift and ensure they are not blocked.<\/em>\u201d or \u201c<em>If you\u2019re feeling overwhelmed, please let me know. We can discuss adjusting your workload or finding resources to support your mental well-being<\/em>.\u201d<\/p>\n<\/li>\n<\/ul>\n<figure><\/figure>\n<figure><img decoding=\"async\" src=\"https:\/\/jeddywellness.com\/wp-content\/uploads\/2024\/11\/2_file.png\" alt=\"MIchele Thomson\" \/><\/figure>\n<p style=\"text-align: right;\"><strong><a href=\"https:\/\/www.linkedin.com\/in\/michele-thomson\/\">Michele Thomson<\/a><\/strong><\/p>\n<p style=\"text-align: right;\">Leadership and Workplace Culture Specialist<\/p>\n<p><strong>Key Insights: <\/strong><\/p>\n<ul>\n<li style=\"list-style-type: none;\">\n<ul>\n<li><strong>Respect, Compassion, and Care<\/strong>\n<p>Building trust starts with demonstrating respect, compassion, and care in how we communicate. When team members feel respected and valued, it fosters a positive environment where trust can flourish. This involves acknowledging others&#8217; perspectives, being mindful of their emotions, and showing genuine concern for their well-being.<\/p>\n<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<ul>\n<li style=\"list-style-type: none;\">\n<ul>\n<li><strong>Active Listening using Paraphrasing and Clarifying Techniques<\/strong>\n<p>Active listening is a foundational skill for building trust. It involves fully concentrating on what is being said, understanding the message, and responding thoughtfully.<\/p>\n<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<ul>\n<li style=\"list-style-type: none;\">\n<ul>\n<li><strong>Nonverbal Communication<\/strong>\n<p>Nonverbal communication plays a significant role in how messages are perceived and understood. More than 85% of communication is conveyed through nonverbal cues such as facial expressions, body language, gestures, tone of voice, and eye contact. Being aware of these cues and understanding their impact is crucial for effective communication and building trust.<\/p>\n<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<p><strong>Why Conflict Occurs and How to Build Trust<\/strong><\/p>\n<p><u><em><a href=\"https:\/\/www.amazon.ca\/High-Conflict-Why-Get-Trapped\/dp\/1982128569\" target=\"_blank\" rel=\"noreferrer noopener\">Ripley, Amanda.<\/a><\/em><\/u><em> High Conflict: Why We Get Trapped and How We Get Out. 2023.<\/em><\/p>\n<ul>\n<li style=\"list-style-type: none;\">\u00a0<\/li>\n<\/ul>\n<p><strong>Four Underlying Stories as to Why Conflict Occurs and How Trust Can be Broken<\/strong><\/p>\n<ol>\n<li><strong>Fear:<\/strong>\u00a0Fear often underlies conflict and trust issues in conversations. This can manifest as fear of being misunderstood, fear of losing control, fear of failure, or even fear of the unknown.<\/li>\n<li><strong>Mismatched Assumptions:<\/strong>\u00a0Conflict can arise when there are differing assumptions or expectations between parties involved in a conversation.<\/li>\n<li><strong>Mismatched Goals:<\/strong>\u00a0Conflicts often stem from conflicting goals or priorities. When individuals or groups have divergent objectives or interests, it can create tensions and competition rather than cooperation.<\/li>\n<li><strong>Human Identity:<\/strong>\u00a0Conflict can also be rooted in challenges to individual or group identity. When conversations touch on core beliefs, values, or identities, it can trigger emotional responses and defensiveness.<\/li>\n<\/ol>\n<p><strong>\u00a0Strategies: Communication for Leaders<\/strong><\/p>\n<ol>\n<li dir=\"auto\" aria-level=\"1\">\n<p id=\"viewer-xhvsl56939\" dir=\"\"><strong>Personal and Peer Review:\u00a0Self-Assessment:<\/strong>\u00a0Regularly reflect on your communication skills by asking yourself questions such as: Am I actively listening to others, or am I waiting to speak? Do I communicate with clarity and conciseness? <strong>Peer Feedback:<\/strong>\u00a0Seek feedback from peers or colleagues to understand how others perceive your communication style: Ask for specific examples of where you excel and areas where you can improve.<\/p>\n<\/li>\n<li dir=\"auto\" aria-level=\"1\">\n<p id=\"viewer-nv2df56947\" dir=\"\"><strong>Validation:<\/strong>\u00a0Validate others&#8217; perspectives and feelings during conversations.<\/p>\n<\/li>\n<li dir=\"auto\" aria-level=\"1\">\n<p id=\"viewer-bnlbs56951\" dir=\"\"><strong>Come from a Place of Care and Concern:<\/strong>\u00a0Approach conversations with empathy and genuine interest in the other person&#8217;s well-being.<\/p>\n<\/li>\n<li dir=\"auto\" aria-level=\"1\">\n<p id=\"viewer-151xv56955\" dir=\"\"><strong>Nonverbal Communication Awareness:<\/strong>\u00a0Recognize the importance of nonverbal cues in communication: Pay attention to your body language, facial expressions, tone of voice, and gestures.<\/p>\n<\/li>\n<li dir=\"auto\" aria-level=\"1\">\n<p id=\"viewer-uusvl56959\" dir=\"\"><strong>Mindfulness and Reflection:<\/strong>\u00a0Be mindful of your communication style, especially in challenging moments: Ask yourself what you can learn from these experiences to improve your communication skills and interpersonal relationships.<\/p>\n<\/li>\n<\/ol>\n<figure><img decoding=\"async\" src=\"https:\/\/jeddywellness.com\/wp-content\/uploads\/2024\/11\/5_file.png\" alt=\"Felipe Confino\" \/><\/figure>\n<p><a href=\"https:\/\/www.linkedin.com\/in\/felipe-cofino\/\" target=\"_blank\" rel=\"noopener\">Felipe Cofi\u00f1o<\/a><\/p>\n<p>HR Executive| Top HR Voice Linkedin <\/p>\n<p><strong>Things to Understand When Thinking About the Power of Language (FelipesFive) <\/strong><\/p>\n<ol>\n<li dir=\"auto\" aria-level=\"1\">\n<p id=\"viewer-cz6yy3715\" dir=\"\"><strong>Verbal Impact:<\/strong>\u00a0Key phrases from leaders that build trust include: &#8220;I have confidence in you,&#8221; &#8220;You&#8217;re capable of this,&#8221; and &#8220;I trust your judgment.&#8221; Trust is a delicate gift that, once shattered, is challenging to repair. It&#8217;s one of the easiest things to lose and one of the hardest to regain.<\/p>\n<\/li>\n<li dir=\"auto\" aria-level=\"1\">\n<p id=\"viewer-w4yh181838\" dir=\"\"><strong>Body Language is Telling:<\/strong>\u00a0While verbal language is common, body language\u2014like pursed lips or crossed arms\u2014can be equally influential. Evaluate how your non-verbal cues may affect trust in your interactions.<\/p>\n<\/li>\n<li dir=\"auto\" aria-level=\"1\">\n<p id=\"viewer-7yru781842\" dir=\"\"><strong>Images and Signs Tell a Story:<\/strong>\u00a0Images and signs in the workplace are not just decorative elements; they are integral to how stories about the company and its culture are told. They communicate values, shape experiences, and can significantly influence employee morale and productivity.<\/p>\n<\/li>\n<li dir=\"auto\" aria-level=\"1\">\n<p id=\"viewer-6sexf81846\" dir=\"\"><strong>Pen is Mightier than the Sword:<\/strong>\u00a0Written communication, whether through emails or letters, holds significant power. Choose your words carefully as they can greatly impact trust and relationships.<\/p>\n<\/li>\n<li dir=\"auto\" aria-level=\"1\">\n<p id=\"viewer-i76jm81850\" dir=\"\"><strong>Understanding Communication Styles:<\/strong>\u00a0Recognize the four main styles and adapt your approach accordingly to foster effective communication and build trust within your team and beyond.<\/p>\n<\/li>\n<\/ol>\n<p><strong>Environments That Lack Trust (FelipesFive) <\/strong><\/p>\n<ol>\n<li dir=\"auto\" aria-level=\"1\">\n<p id=\"viewer-le1ss87589\" dir=\"\"><strong>Lack of Communication:<\/strong>\u00a0Effective communication is foundational to building trust. When communication is lacking or unclear, people tend to fill in gaps with their own assumptions, often leading to misunderstandings, misinterpretations, and mistrust.<\/p>\n<\/li>\n<li dir=\"auto\" aria-level=\"1\">\n<p id=\"viewer-ce9ye87593\" dir=\"\"><strong>Inconsistency:<\/strong>\u00a0Consistency is crucial in demonstrating reliability and commitment. When there is inconsistency in actions, decisions, or follow-through, trust diminishes.<\/p>\n<\/li>\n<li dir=\"auto\" aria-level=\"1\">\n<p id=\"viewer-f5mkq87597\" dir=\"\"><strong>Dishonesty:<\/strong>\u00a0Trust cannot thrive in an environment where honesty is compromised. Trust requires openness, transparency, and a commitment to truthfulness in all communications and interactions.<\/p>\n<\/li>\n<li dir=\"auto\" aria-level=\"1\">\n<p id=\"viewer-uxkoo87601\" dir=\"\"><strong>Lack of Accountability:<\/strong>\u00a0Accountability is essential for maintaining trust within teams. When individuals fail to take responsibility for their actions or decisions, it creates a perception of evasion or negligence. Accountability involves owning up to mistakes, fulfilling commitments, and being answerable for one&#8217;s behavior.<\/p>\n<\/li>\n<li dir=\"auto\" aria-level=\"1\">\n<p id=\"viewer-sp7gt87605\" dir=\"\"><strong>Absence of Empathy:<\/strong>\u00a0Empathy is a fundamental element of building trust. When leaders or team members lack empathy, it creates a barrier to understanding and connection. Empathy involves genuinely listening to others, valuing their perspectives, and showing compassion.<\/p>\n<\/li>\n<\/ol>\n<p>\u00a0<\/p>\n<h2 style=\"text-align: left;\"><strong>Ready to Transform Your Leadership Approach?<\/strong><\/h2>\n<p id=\"viewer-05f3r1541\" dir=\"auto\">Effective conversations are key to bridging gaps and fostering a collaborative environment. Here\u2019s how you can leverage conversations to connect with your team and navigate potential conflicts:<\/p>\n<ol>\n<li dir=\"auto\" aria-level=\"1\">\n<p id=\"viewer-sw2j82012\" dir=\"\"><strong>Reflect on Your Communication Style:<\/strong> <\/p>\n<ol>\n<li dir=\"auto\" aria-level=\"2\">\n<p id=\"viewer-yo3p76898\" dir=\"\">How are you currently handling conversations with your team? Are your discussions fostering connection or creating friction?<\/p>\n<\/li>\n<li dir=\"auto\" aria-level=\"2\">\n<p id=\"viewer-y6sc7109686\" dir=\"\">Are you tailoring your communication strategies to address the diverse needs and perspectives of your employees? Review the<a href=\"https:\/\/www.theworkplacewellnesscollective.com\/post\/the-power-of-language-connecting-or-creating-conflict#viewer-gis6u1186\" target=\"_self\" rel=\"noopener\" data-hook=\"AnchorLink\"><u> 3 different types<\/u><\/a> of workplace communications. Balancing these communication types enhances team efficiency, safety, and morale, creating a more connected and productive workplace.<\/p>\n<\/li>\n<\/ol>\n<\/li>\n<li dir=\"auto\" aria-level=\"1\">\n<p id=\"viewer-x1qs52081\" dir=\"\"><strong>Implement Key Strategies: <\/strong>Start applying the principles of effective dialogue\u2014active listening, empathy, and clarity\u2014to create a supportive and inclusive environment. Practice techniques that promote understanding and resolve conflicts constructively, ensuring that conversations build bridges rather than barriers.<\/p>\n<\/li>\n<li dir=\"auto\" aria-level=\"1\">\n<p id=\"viewer-hsadu2083\" dir=\"\"><strong>Join Our Next Episode:<\/strong> Don\u2019t miss our next discussion on Wednesday, August 7, at 10 am MST \/ 12 pm EST. Tune in for actionable tips to learn about emerging HR trends and practices that are redefining employee engagement, mental health, and organizational culture in &#8220;<strong>The Future of Leadership: Redefining Engagement, Mental Health, and Culture.<\/strong>&#8220;<\/p>\n<\/li>\n<li dir=\"auto\" aria-level=\"1\">\n<p id=\"viewer-lxcgb2085\" dir=\"\"><strong>Stay Connected: <\/strong>Follow us on LinkedIn and subscribe to our newsletter for ongoing support and resources designed to help you navigate workplace conversations and foster a more inclusive environment. <\/p>\n<\/li>\n<li dir=\"auto\" aria-level=\"1\">\n<p id=\"viewer-zala610316\" dir=\"\"><strong>Call to Action:<\/strong> Embrace the potential of conversations to connect and collaborate. Learn from diverse perspectives, respect differences, and work together to build a more cohesive and effective workplace. By focusing on these areas, you can transform how conversations impact your team, leading to stronger connections and a more harmonious work environment.<\/p>\n<\/li>\n<\/ol>\n<p><strong style=\"font-size: revert; color: initial; font-family: -apple-system, BlinkMacSystemFont, 'Segoe UI', Roboto, Oxygen-Sans, Ubuntu, Cantarell, 'Helvetica Neue', sans-serif;\"><a href=\"https:\/\/www.linkedin.com\/events\/thepoweroflanguage-connectingor7219392101354983425\/\" target=\"_blank\" rel=\"noreferrer noopener\">Join Our Next Episode<\/a><\/strong> <strong style=\"font-size: revert; color: initial; font-family: -apple-system, BlinkMacSystemFont, 'Segoe UI', Roboto, Oxygen-Sans, Ubuntu, Cantarell, 'Helvetica Neue', sans-serif;\">|<\/strong> <strong style=\"font-size: revert; color: initial; font-family: -apple-system, BlinkMacSystemFont, 'Segoe UI', Roboto, Oxygen-Sans, Ubuntu, Cantarell, 'Helvetica Neue', sans-serif;\"><a href=\"https:\/\/www.linkedin.com\/company\/the-workplace-wellness-collective\/\" target=\"_blank\" rel=\"noreferrer noopener\">Follow Us on LinkedIn<\/a><\/strong> <strong style=\"font-size: revert; color: initial; font-family: -apple-system, BlinkMacSystemFont, 'Segoe UI', Roboto, Oxygen-Sans, Ubuntu, Cantarell, 'Helvetica Neue', sans-serif;\">|<\/strong><\/p>\n<p style=\"text-align: left;\">Written by <strong><a href=\"https:\/\/www.linkedin.com\/in\/allison-giammona-680b86234\/\" target=\"_blank\" rel=\"noreferrer noopener\">Allison Giammona<\/a><\/strong> and Reviewed by <a href=\"https:\/\/www.linkedin.com\/in\/sumana-jeddy\/\">Sumana Jeddy<\/a>\u00a0<\/p>\n<hr \/>\n<figure><img decoding=\"async\" src=\"https:\/\/jeddywellness.com\/wp-content\/uploads\/2024\/11\/19_file.png\" \/><\/figure>\n<p style=\"text-align: left;\">Stay connected with The Workplace Wellness Collective for more resources and discussions on creating a healthier, more inclusive workplace.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>The Workplace Wellness Collective: Workplace Leadership Hour Episode 2 The Workplace Wellness Collective presents the second episode of the Workplace Leadership Hour: The Power of Language: Connecting or\u2026<\/p>\n","protected":false},"author":242360110,"featured_media":3966,"comment_status":"open","ping_status":"open","sticky":true,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1394],"tags":[1386],"class_list":["post-3173","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-leadership","tag-communication-workplacewellness-leadership-connection-conflict"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.7 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>The Power of Language: Connecting or Creating Conflict?<\/title>\n<meta name=\"description\" content=\"The Workplace Wellness Collective: Workplace Leadership Hour 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